You can schedule an initial phone consultation with a provider by visiting their Zencare profile and selecting a time on their phone consultation calendar.

Times that display on the provider's profile are windows that they have indicated as available for phone consultations, so select a time that works best for your schedule!

After selecting a time and clicking "Continue Booking", you will be prompted to input some basic contact information. Please carefully check your email address and phone number for accuracy! 


You will receive a confirmation email and subsequent reminder emails prior to your phone consultation: 

 

You will also be able to create a free Zencare account that you can later use to message the therapist and reschedule/cancel the call as needed.

When you create your account right away, you will be taken to a confirmation page that you can revisit at any time by logging in to the Zencare Client Portal and navigating to the "Consultations" sidebar option.

If you find a Zencare therapist who is a good fit but does not have a phone consultation calendar on their Zencare profile, you can reach out to them via the contact form instead! It's often the case that they offer initial phone consultations but prefer clients to reach out via email first, to work out scheduling.

On the contact form, make sure to note some times you are available for an initial phone consultation and give a bit of background on what you are seeking in a therapist, so the provider can determine if you may be a good fit for their practice!

 

Ready to book an initial phone consultation and find a great-fit provider? Start your search here!